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There are few things that can be more satisfying than the taking down of a criminal ring. Even more rewarding is when that ring has been operating for many months within a particular client’s company. I will use this forum … Continue reading Read more »

It has been a long time coming but it’s finally here. At last, we have an association within the private security industry that has taken a strong stand against dishonest, unprofessional, fly-by-night ‘operators’. Until recently, anyone using any of the … Continue reading Read more »

Syndicate Taken Down

There are few things that can be more satisfying than the taking down of a criminal ring. Even more rewarding is when that ring has been operating for many months within a particular client’s company.

I will use this forum to congratulate my Johannesburg branch and, in particular, Mr Vincent Herselman and his colleagues for the excellent work they produced in identifying, trapping and busting the well-organised syndicate that were responsible for manufacturing and distributing counterfeit herbal medication used by many HIV positive individuals.

The original product itself is a combination of various vitamins, herbs and tonics and is taken as a supplement to assist in boosting one’s health. The “knock-off” product, however, contains nothing more than water and colorant, but is made to look exactly like the original with the same packaging of identical bottles and even the same insert information.

Interestingly enough, it was not a scam masterminded and run by a syndicate of experienced con-men, no, it was in actual fact, a group of 7 employees working for the very company that
manufactures and distributes the original product. What they had achieved was to actually go into business in opposition to the very employer who pays them in the first place!

Fortunately though, through their network of informants, Mr Herselman and his team were able to work from a series of tip-offs and then discreet surveillance which paid off!

Over a period of 48 hours, the entire syndicate was rounded up, full confessions were obtained and over 250 boxes of fake product was retrieved!

Well done team!

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Greater Consumer Awareness

It has been a long time coming but it’s finally here. At last, we have an association within the private security industry that has taken a strong stand against dishonest, unprofessional, fly-by-night ‘operators’.

Until recently, anyone using any of the vast array of security services and/or products on offer in South Africa were doing so hoping to God that the company or people they engaged with were truly professional and would act accordingly. The truth is, the South African Security Industry is littered with dishonest chancers and even con artists trying to make a quick buck from a population of people and businesses who constantly live in fear of crime.

But now, thanks to the Security Association of South Africa (S.A.S.A.), the public can now know that they are making use of bona fide professional, audited and 100% compliant service and product suppliers.

With the introduction of the S.A.S.A. Gold Class Membership, S.A.S.A. has caused quite a stir. This now means that all service providers wanting S.A.S.A. membership will have to meet
a severe set of requirements and would need to be audited annually to remain a member. I think this is truly fantastic! Well done S.A.S.A.!

For too many years we have simply allowed any Tom, Dick or Harry to get memberships simply by virtue of applying and then using these memberships or “lame duck tokens” to market their “professionalism”. Well, not anymore!

The trick is now to educate consumers that they should be making use of predominantly S.A.S.A. Gold Class members.

In our line of work, I am regularly informed by my investigative teams of how fly-by-night security companies are actually a major contributor to business and residential criminal activity! The reality is that unregistered chancers are underpaying their guards (if at all) and, as a result, their very “guards” are turning to crime.

Don’t even get me started on alarm and CCTV installers – they get full access into a client’s home, business, etc. and, very often, after hours. One can only imagine what they could get up to.

So, although I am encouraged by the initiative born out of S.A.S.A., the challenge now is for all those true professionals out there to spread the word to the public about the absolute
importance of compliance and knowing who they’re actually dealing with.

For anyone wanting to clarify whether their security service provider is a certified Gold Class Member, I suggest visiting S.A.S.A. at www.sasecurity.co.za or e-mail info@sasecurity.co.za.

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Suspicious Shooting

The following is a letter published in The Citizen, January 23, 2012, written by Declan Condon, the CEO of D&K Management Consultants … food for thought …

I am concerned that Wayne Minnaar, the JMPD spokesman, does not know the law. Where does it say that police officers or traffic cops can open fire on a vehicle because it does not stop at a roadblock?

The two officers who fired a shot at the wrong car 11 months ago and paralysed the victim should, at least, be charged with discharging a firearm in public, or the negligent discharge of a
weapon. Minnaar claims that the officers, and I quote, “did nothing wrong”. If, as I believe, both officers fired shots and neither one is taking responsibility for the round that entered the victim’s vehicle, both officers that night should have been placed behind a desk.

When did these officers last undergo firearm competency training, which, by the way, every member of the public in possession of a firearm has to undergo?

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Facebook as a Screening Tool

At the rate at which people are posting information (much of it being personal) on the web, it isn’t surprising that social media sites, such as Facebook and Twitter, are being used to gain
valuable insight into the personal profile of potential candidates. Often, this portion of a background check will reveal far more about an individual than what you would have found out through conventional screening methods. Chilling stuff indeed!

I can confirm that within the D&K Management Consultants group, our background investigators and recruiters regularly visit a client’s potential candidate’s personal profile as part of our vetting and screening practice.

Findings from this investigative tactic have resulted in fairly large numbers of candidates being turned down. The reasons vary from negative posts about previous employers, or current, for that matter, displaying poor writing and communication skills, and comments about alcohol and/or drug use.

So, if you’re reading this as a job seeker, you would be well advised to check your posts and sites carefully. On the other hand, if you’re reading this and are someone responsible for hiring,
be sure to incorporate this strategy the next time you need to know a little more about someone!

Click here for more information on our Employee Background Screening Service.

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Being Prepared – Security Integration

January 13, 2012, author Kyle Condon

December 21, 2012 …. The day the world will end!

For some, this may actually be a blessing – a cataclysmic event to put an end to their long-standing suffering. There are those that have now started to fear the day that the world, as we know it, will finally cease to exist.

But, to the rest of us, December 21, 2012, will mean four (4) more days to Christmas and, along with trying to choose between that bicycle for Johnny or the walking Barbie for Jenny, we will be looking back at a year that our businesses either flourished or suffered in some way.

The fact is, the world may not be at risk – at least not yet – but, your business always will be!

Business today is faced with such profuse risks that realistically only an integrated approach to risk management can provide the best chance to negate and minimise these threats. In my
opinion, one of the major stumbling blocks in successfully creating an integrated security/loss prevention portfolio is the belief that the majority of the threats faced will come from external forces. This is not quite accurate … in today’s world, the greatest threats to businesses across the board, stem from within. As a result, what we then far too often see, is that costly
security features and practices tend to target risks that are far less likely to occur rather than aiming directly at those that may well occur if not occurring already.

This is where my Security Audit teams are providing an invaluable service to clients across the African continent. The scope of a comprehensive security audit is to determine exactly
where and how the company is at risk and to furthermore establish just how probable those risks are.

From here, my teams will move into the broader arena and will consider those risks associated within the environment the company operates in. Through these processes, we are able to
assist our clients to implement a risk management strategy which will provide optimal protection.

This may require deployment of well-placed undercover investigators, restructuring pre-employment screening policies, physical protection installations, etc., all working together to
complete the puzzle that is now their unique risk management programme.

With this in mind, I’m off to go stock up on baked beans, bully beef and mineral water. My bunker is near completion … the world may end on December 21, 2012, but I’ll be ready!

Click here for more information on our Security Audit service.

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Cry his beloved police force!

Being in a business that exists solely to provide our clients with solutions and remedies to criminal activity and risk, it would seem blatantly obvious that our strongest ally and business partner would be the South African Police Service. But, as the old adage goes, ‘nothing is ever really as it seems’.

Growing up and spending my life in a police family, listening to recollections of “classic police” stories from my old man (Declan Condon – CEO of D&K Management Consultants), it was inevitable that I would develop a certain perception of our men and women in blue. A belief, I can say, that these courageous and dedicated individuals would always be there, ready to protect and serve … God knows my old man is!

But, of late, that once proud star in his eye, that strange streak of blue that would appear almost like an aura every time he read of a police success story, has rapidly started to fade. I questioned him about this recently and this is his reply …

“Since leaving the force, I have been a reserve police officer for the past 26 years and I’m extremely disappointed to find that the morale, love for the badge and willingness to put one’s life on the line for a member of the public has dropped dramatically.

  • Clerks and messengers 7 years ago are now Captains and higher.
  • Police reservists, like myself, with all my experience, get told openly, ‘forget about any further promotion and, if you are not prepared to work with student constables (who have been known to run from gunfire), then resign’.
  • Specialised units like the Drug Squad, the Water Wing Unit and members of the Flying Squad, were disbanded by so called commissioners who, I doubt, even know what an occurrence book is meant for.

For over 15 years my Reserve Unit had our own safes and personally issued firearms then, suddenly, a female assistant commissioner (who was probably a school teacher 10 years ago), changes the rules and my firearm must lie in a gun safe for anybody to use if I’m not on duty. I am now expected to face an AK wielding ATM bomber with a pistol that I don’t even know whether the firing-pin is functional or not.

  • Serious crime scenes are visited by student constables who haven’t got a clue on how to protect and preserve a crime scene.
  • Detectives knock off at 16h00.
  • Uniform officers refuse to take a call if it’s a few minutes before shift change, in case they have to work overtime.
  • The police senior hierarchy gives non-ministers armed protection, because they’re going to miss their planes.
  • Corrupt thugs like ex-Commissioner, Jackie Selebi (even after being found guilty), have police officers opening their car doors and blocking them from the press.

I wonder who and how commissioners are chosen? The new acting commissioner, Major General Nhlanhla Sibusiso Mkwanaza, who came from the local SWAT Team and Riot
Control Units who, rumour has it, didn’t even qualify for all the courses required for those specialised units. Once again, it appears that senior officers with all the correct C.I.D., forensic and station management experience have been overlooked.

I wonder, what answers would be given by the police officers of today to questions such as, have you ever worked under a senior police officer and been taught how to manage a crime scene?  Did you qualify on the shooting range and how often do you practice shooting?  Are you fully bilingual?  Will you enter a squatter camp and protect a xenophobia victim if the mob is trying to burn them?  Why, during the last incidents of strikes and intimidation, did police officers, on the most part, stand and watch, while the rabble assaulted workers arriving for work?

Zuma, if he has the entire population truly at heart, would probably be shaken to his boots with the answers he would get.  The morale of the S.A.P.S., including the remaining reservists, is probably as low as when Mugabe took over Harare and changed the B.S.A.P. name”.

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What has become of our police force?

In my role as a security professional or, more specifically, an investigations consultant, I suppose I have, to a certain degree, developed a fairly healthy level of cynicism and mistrust. Hell, do you blame me? I mean, my company through our very nature of business, confirms on a daily basis just how far our moral fibre has entwined and knotted itself. I’m not just referring to society as a whole but, more specifically, to those who are charged with the responsibility of preventing this decline …. our police force!

It would be completely naïve and foolish of me to believe that our police force (or any other country’s for that matter) is beyond corruption. But to these levels …..? I must ask, ‘ What has become of our police force?’

Quite simply, it is corrupt to the core! To the highest level! Two, not one, TWO consecutive National Police Commissioners have been accused of corrupt dealings, the first found guilty by the courts, the second currently on suspension pending further investigation. Forgive me, but this sounds like a scene from a Columbian underworld film. And, all the while, the government pleads for support for the police, our crime lines offer anonymity and the spin doctors tell us that crime is in a decline …. you decide.

Just as I think I have heard it all, I open the Mail & Guardian (November 11 – 17, 2011 edition) with the headline “Top Cop Fails Polygraph Test Twice”! In short, the article details show Senior Crime Intelligence Co-ordinator, Major General Mark Hankel, had twice returned deceptive results on his pre-employment polygraph test conducted by the SAP Polygraph Unit itself! This was in 2002 and, at the time, police polygraph expert, Lieutenant Colonel Josiah Maponyane was “pressured” into creating an inconclusive finding. As a result, Hankel keeps his security clearance. Interestingly, the failed test question was, “During the past five years have you committed a serious crime?” The instruction to “clear” Hankel came directly from the then head of the polygraph unit, Superintendent Hein Allers.

As it turns out, Hankel appears to have been a close ally of currently suspended Crime Intelligence boss, Richard Mduli. Surprise, surprise, he too has been arrested … for what? Well, murder! It is believed that he used the Crime Intelligence Division to monitor those investigating him.

It is not at all surprising that society has lost confidence in the South African Police Service. It is also no coincidence that the private security industry is fast becoming the preferred
choice of average South Africans when it comes down to honest and professional investigations and protection requirements.

Click here for more information on our Private Investigations service.

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The Enemy Within – Pre-employment Screening

2011 has been a tough year for job seekers. It would seem that the pressure of securing a permanent job has driven many applicants to falsify information presented to prospective employees. As many as 8 out of 100 applications contain blatant lies or false qualifications. To my mind, the problems associated with poor or minimal pre-employment screening
can be so potentially damaging to an organisation that it continues to amaze me how companies choose to ignore comprehensive background and screening checks.

There is definitely a culture that has manifested itself within companies that leans toward a ‘soft’ approach to screening. I have noticed that employers tend to become very uneasy when asked about how rigorous their pre-employment checks are – almost to the point where one gets the impression that HR departments are scared to dig into a candidates past.

Perhaps, this has a lot to do with those very misunderstood buzz words “invasion of privacy”. To me, the potential employer has every right to check and validate all information provided by the candidate and candidates should be informed that this is going to happen.

Qualifications of prospective employees are an area that we at D & K have noticed is largely accepted on face value. This is mostly due to the lack of know-how on behalf of the person responsible for doing the vetting.

Ironically, South Africa lay’s claim to one of the most comprehensive registries of qualifications in the world, thanks to the South African Qualifications Authority. They have developed a National Layman’s Records Database (NLRD), which contains qualifications and unit standards as well as layman achievements. They also provide a qualification verification service.

Employers have the right to screen potential employees, and I personally, would like to see a more dedicated and stringent approach to pre-employment screening. Remember … we owe it to our company, our staff, our shareholders and ourselves to know who we are letting in!

Click here for more information on our Employee Background Screening Service.

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Business investigations into company stock loss

No matter how hard you may work as a business manager or director, your business isn’t growing like it should be. You may be unaware of the various reasons as to why this is happening and why at the end of the month you continuously face and deal with loss of company profit.

Continue reading

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Polygraph Tests: when, who, where and how to go about them

We often see in movies how Polygraph Tests solve crimes whilst exposing the truth and although they are commonly used today, it is vital that those considering this technique are aware that they are not “lie detectors.” Polygraph tests reveal deceit which is based on one’s involuntary physical bodily reactions that occur when one is not telling the truth. Continue reading

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